Privacy Policy

Your privacy is important to us. This policy explains our online information practices and the choices you can make about the way your information is collected and used on our sites. Your election to use the free or paid Services indicates your acceptance of the terms of this Privacy Policy, so please review it carefully. If you have any questions about Neurotic Media's treatment of personal information you provide to us and/or about our Privacy Policy, please e-mail us at

The Information We Collect:

Promotional Services: Throughout our promotional services (which are services that do not require payment) we may collect the following personally identifiable information: Name, Zip Code, date of birth, and e-mail address. In some cases you are not required to submit this information in order to download a song or access part of the site. If this is the case, your download will begin or the site will load even if you do not complete the form requesting this information. If you are required to submit the information, the download will not begin and the site will not load until you have completed the form.

You may be presented with the opportunity to opt-in and provide additional information such as cell phone number or gender information. In such cases, our collection form will clarify which fields are optional and which are necessary for the completion of such an exchange. All such interaction is subject to this Privacy Policy and to the Terms and Conditions provided on the relevant data collection pages.

How We Use the Information
On our form where we collect personally identifiable information, we may display various opt-in boxes that you can check or leave blank in order to designate how this information will be used, and/or fill in to provide requested information.

  1. a. If you check the "artist list" box, you give us permission to share your information with our partner (for example, a record label) for their "artist" list. Check this box if you wish to receive communications pertaining to the artist whose track you are downloading. While we do our best to ensure that our partners use this information responsibly and only for this purpose, Neurotic Media cannot guarantee that our partners will not use this information in other ways. In each case, you should consult our partner's privacy policy for details. If you are unsure of what company's privacy policy to consult, please contact us at the email address provided in the "Contact Information" section of this document.
  2. If you check the "website list" box, you give us permission to share your information, with the partner listed (for example, a record label, a retailer, or a website), for their general use. Neurotic Media recommends that you read our partner's privacy policy to determine how they will use your information.
  3. If you check the "general list" box, you give us permission to share your information with any of our partners. They may contact you about music, downloads, and related products and services. Neurotic Media may also contact you for the purpose of offering you related products and services.
If you have checked any of the boxes, you may receive communications from Neurotic Media. This could be for the purpose of notifying you of a change to our subscriber agreements, or to contact you about your account with us, or other customer service and technical support issues.

Neurotic Media uses the non-personally identifiable information collected on the site to track the number of download sessions and site usage, and to aggregate demographic and technical information about our audience for reporting purposes, marketing purposes, or in order to improve our service. We share this information with our partners and advertisers, but it is not linked to any personally identifiable information. For more information about our third-party advertisers please consult their privacy policies.

Other times we may disclose personally identifiable information include: when responding to a legal process such as a court order or a subpoena, or in response to a law enforcement agency's request.

Store Services:
Throughout our store Services (which are services that require payment in order to complete a purchase / transaction, or that require a code in order to redeem product), we may collect additional personal information such as your full address and your credit card information in order to facilitate a financial transaction. We may ask additional question on an opt-in basis. All such transactions follow our Privacy Policy, as well as our Terms of Service (or term and Conditions?or terms of Use?as the case may be) which are disclosed on each relevant data collection pages. In all such cases, in addition to the policies and practices outlined above, the following information practices apply:

When you visit a Neurotic Media Store Service, we will automatically generate and assign to you one or more "globally unique identifiers" ("GUIDs") associated with your computer and/or handset. At the time of registration, you will also be assigned a unique ID number. Neurotic Media may use the ID number, the GUIDs, as well as cookies and similar technologies, to collect information about your use of the Service ("Usage Information"). For example, Neurotic Media servers will automatically collect and store the dates and times that you log into the Service, as well as information about your browser software and system configuration, the digital products you download and stream, and other content you interacted with. Such usage information may be associated with other personally identifiable information such as, for example, your user name, billing information, mobile phone number, and information gathered from other sources ("Member Information").

Neurotic Media uses Usage and Member Information for billing and accounting purposes, as well as to enhance your experience with the Services. Additionally, Neurotic Media may use aggregate data concerning members' use of the Services in order to determine how our members use different parts of the Services, and to improve the features and functionality of the Services.

Neurotic Media does not share Usage and Member Information with third parties unless it is necessary to provide you the Services. Accordingly, Neurotic Media will share certain Usage Information in an anonymous format in order to process royalty payments to artists and other content rights holders, as well as to facilitate certain transactions with its service vendors, such as banking partners and mobile carriers who are securely processing your payment transaction. Additionally, Neurotic Media will share certain Usage Information and Member Information with its Affiliates. Neurotic Media may also release specific Usage and/or Member Information to comply with valid legal process such as a search warrant, subpoena, or court order; to protect Neurotic Media LLC's rights or property; or in special cases such as a physical threat to you or others. In all cases, Neurotic Media will make commercially reasonable efforts to protect all of your private information, especially your credit card information, using standard security measures such as data encryption both within the database and during relevant transmission.

If the privacy practices for Neurotic Media change, those changes will be posted at so that you will always know what information Neurotic Media gathers, how it might use that information and whether Neurotic Media will disclose it to anyone.

Neurotic Media assigns a cookie to each user in order to track which products are being downloaded. Along with this cookie, we store the most recent IP address you have used to access our site. These cookies do not give us personally identifiable information about you, but if you choose to submit such information, it may be linked to the data stored in the cookie. If you disable the use of cookies in your browser, you can still access our site and downloads in the case of Promotional Services. However, our Store Services do require that you allow basic cookies to be accepted on your computer.

Neurotic Media takes measures to prevent unauthorized disclosures of information. The information is kept on a secure server and only those agents and contractors who require it are granted access to this information.

Children under 13
Neurotic Media sites and downloads are for a general audience. We do not knowingly collect personally identifiable information from children.

Contact information
If you have any questions or suggestions regarding our privacy policy, or you wish to change or remove your personal information, please contact us.

Neurotic Media LLC
3390 Peachtree Road
Suite 500
Atlanta, GA 30326 U.S.A.

Copyright ©2017 Neurotic Media, LLC and/or its suppliers and licensors. All rights reserved.